Frequently Asked Questions

Our American Continental Breakfast is served daily from 6:30 to 9:00 AM Arizona time in our beautifully restored ballroom

Our American Continental Breakfast includes your choice of cold cereal with milk, oatmeal packets to prepare yourself, muffins and croissants, jam and butter, a variety of yogurt flavors, fresh fruit, coffee, tea, and hot cocoa.

Check-in begins at 4:00 PM in our lobby located at 145 W Route 66. Check-out is by 11:00 AM on the day of your departure. You can call, text, visit us in person, or simply leave your room door open when you leave, and we will record your check-out on your behalf.

We are happy to assist with modifications for any bookings made directly through our website. For bookings made through third-party sites, please contact their customer service directly to make any changes. Please note that cancellations made less than 5 days before the check-in date cannot be approved.

Parking is located directly behind the hotel. Spots can fill up quickly, so we recommend using Second Street as the next best option. Please be careful not to park on Route 66 overnight, as you may receive a ticket or your vehicle could be towed.

 Williams, AZ, offers a richer, more authentic experience than Tusayan, Valle, and Flagstaff. Located along historic Route 66, it features preserved Western charm, friendly locals, and more attractions, including shops, historic sites, and scenic rail experiences. With its relaxed atmosphere and easier access to the Grand Canyon, Williams is the ideal choice for a memorable and immersive southwestern visit.

Unfortunately, we are a pet-free facility. However, there are other hotels in Williams and Airbnb options that can accommodate your furry family members.

Room 7, 17, 19, and all of our Carriage House Rooms are equipped with TVs, as they are larger in size. We are currently working to address sound issues and hope to offer more TVs in additional rooms in the future.

Due to our hotel being listed on the National Register of Historic Places, we are exempt from ADA building standards. However, we do have some rooms that can possibly accommodate certain mobility limitations. Please feel free to discuss any specific needs or concerns with us, and we will do our best to assist you.

In the US, continental breakfast mainly offers pre-packaged items like cereals, muffins, croissants, yogurt, and coffee for convenience. In Europe, it typically features fresh, local ingredients such as bread, cheeses, cured meats, and fruit, reflecting local traditions. Due to our boutique hotel's size, we cannot provide multiple cultural options, but we look forward to offering a pleasant and enjoyable start to your day in our lovely ballroom.

Our historic hotel rooms are smaller because they reflect the design of the original structures, built before indoor plumbing was invented. This historic charm offers an authentic experience, even if the rooms are more compact than modern standards.

The Grand Canyon Hotel was renovated in 2024, featuring all-new bathrooms, decor, beds, bedding, sheets, and linens. In 2025, we renovated one of our commercial spaces back to its original purpose as a ballroom. We look forward to undertaking more projects to preserve our history for future generations.

Yes, we do accept service animals. Service animals must be kept with their handler at all times and remain leashed. They should be fully trained at the time of check-in. Any damages caused by service animals will be disclosed and charged to the guest. Please let us know in advance if you will be traveling with a service animal so we can assist you accordingly.